Privacy Policy

1. Overview & Commitment

The Castle View (“we”, “our”, or “the hotel”), located at 435/1 Near Doodhadhari Chowk, Bhupatwala, Haridwar, Uttarakhand, values your trust. This Privacy Policy clarifies how we handle information shared when you browse our website, make booking enquiries, or contact our reception.

2. Information Collected

We do not collect unnecessary personal data. Information provided through our direct booking bar or contact form (including name, telephone number, requested travel dates, guest count, and room preference) is compiled specifically to initiate direct communication with hotel management via WhatsApp or email.

3. Purpose of Information Use

• Checking room availability and providing direct tariff quotes.
• Answering questions regarding check-in times, temple transit, and pure vegetarian dining.
• Assisting with taxi bookings and local sightseeing coordination.
• Fulfilling legal regulatory requirements for guest verification upon physical check-in.

4. Third-Party Messaging (WhatsApp)

When you choose to enquire via WhatsApp, your message is processed through the WhatsApp platform subject to WhatsApp’s standard end-to-end encryption and terms of service. We do not sell, rent, or lease guest information to commercial marketing third parties.

5. Data Security & Contact

If you have questions about your personal data or wish to update information provided during a previous stay, please contact our administrative desk: